Frequently Asked Questions (FAQ)

 

❓What kind of games do you make?

We design original board and card games filled with creativity, strategy, and fun. Whether you're into fashion showdowns, movie star mischief, or educational adventures — there's something for everyone at Questbound Studios.

❓Where do you ship?

We currently ship to the United Kingdom and most European countries. If your country isn’t listed at checkout, feel free to contact us and we’ll see what we can do.

❓How long does shipping take?

Orders are usually dispatched within 2–4 business days. UK deliveries typically arrive in 3–5 working days, while European orders may take 7–10 working days, depending on customs and location.

❓Can I return a game?

Yes! You can return unopened, unused items within 14 days of receiving your order. Just email us at support@questbound.co.uk with your order number and we’ll help you out.

❓What if my game arrives damaged or has missing pieces?

We’re so sorry! If anything arrives damaged or incomplete, contact us within 7 days with your order number and photos, and we’ll send replacements or arrange a refund.

❓Do you offer digital versions of your games?

Some of our games may include companion apps, digital printables, or downloadable expansions. Check the product page or subscribe to our newsletter to stay updated on digital releases.

❓Can I buy your games in stores?

We primarily sell directly through our website, but we’re working on partnerships with select stockists across the UK and Europe. If you're a retailer, we’d love to hear from you!

❓Do you offer gift options?

Yes! You can select gift wrapping and add a personal message at checkout. Our games make great gifts for families, kids, and party lovers.

❓Can I stock your games in my shop?

Absolutely — we love working with indie shops, bookstores, game cafes, and educational retailers. Email us at contact@questbound.co.uk to request a wholesale catalogue.

 


 


 

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